Frequently Asked Questions

We offer a selection of women’s dresses designed for everyday styling, warmer weather, relaxed occasions, holidays, evenings and other seasonal moments. Our selection may include different silhouettes, lengths, colors, prints and design details depending on current availability.

We recommend checking the sizing information shown on the relevant product page before placing your order. Where measurements are provided, compare them with your own measurements to help determine the most suitable fit. Because styles and silhouettes can differ, the fit may vary slightly between products.

Materials vary depending on the individual dress. Our selection may include lightweight woven fabrics, soft blends and other materials suitable for comfortable everyday wear. Please check the product description for information relating to a specific item.

Care requirements can vary by material and design. Always follow the care information provided with the garment when available. As a general precaution, gentle washing, mild detergent and avoiding excessive heat can help maintain the appearance and condition of many garments.

We aim to present product colors as accurately as possible. However, colors can appear slightly different depending on screen brightness, device settings, lighting and photography. Minor variations between the displayed image and the physical item may therefore occur.

Orders are prepared for shipment after successful payment confirmation. Processing times may vary depending on order volume, product availability and seasonal demand. Shipping information provided during checkout or in our Shipping Policy should be reviewed for the most relevant details.

When tracking information becomes available, it may be provided through your shipping confirmation. You can use the tracking number supplied to follow your shipment through the applicable carrier or our order tracking page where available.

If you need to request a change or cancellation, contact our customer support team as soon as possible after placing your order. We will try to assist where possible, but once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.

Eligible products may be returned in accordance with our Return and Refund Policy. Items should normally be returned in the required condition and within the applicable return period. Please review our Return and Refund Policy before sending any product back so you can follow the correct return procedure.

If your order arrives damaged, defective or different from what you ordered, contact our customer support team as soon as possible. Please include your order information and, where appropriate, clear photographs showing the issue. Our team will review the situation and provide the appropriate next steps.